Are Chatbots the Future of Customer Experience in Travel?

Technology is evolving at an incredible pace. It was only a couple of years back that mobile apps for making travel bookings were an in-thing and all the major OTAs invested heavily mobile apps. Come 2016 and most users accept mobile apps as a given and many in fact prefer to use apps to book … More Are Chatbots the Future of Customer Experience in Travel?

Major Trends in the Hospitality Industry

Introduction In one of our earlier articles, we had talked about the top travel trends to look forward to in 2016. In this article we will discuss trends specific to the hospitality sector and how they might change the industry landscape. Hotels today are doing everything to create unique, memorable experiences for their guests. From … More Major Trends in the Hospitality Industry

How Internet of Things(IoT) is going to transform the Travel Industry

Are you among those who believe that internet has changed the world? Well, then just sit back and get ready for yet another internet revolution – the Internet-of-Things. It is being predicted by the analyst firm Gartner, that by 2020 almost 26 billion devices will be connected to the internet and some sources even predict the … More How Internet of Things(IoT) is going to transform the Travel Industry